Recent Projects

Strategic Business Growth

I developed and implemented a growth strategy that resulted in a 25% increase in market share within two years. This involved extensive market analysis, business analytics, and the development of key performance indicators (KPIs) that guided Executive decision-making process.

Driving Change for Increased Efficiency

After securing £8M in investment, I was brought in to ARKK to lead a comprehensive operational overhaul, streamlining processes and improving efficiency by 30%. This not only optimised resource allocation but also significantly boosted the company’s profitability, readiness for sale and employee satisfaction.

Project Management Excellence

I successfully managed a £500K large-scale CRM implementation project that integrated new customer relationship management systems across multiple business units. This project not only improved the available sales pipeline by 40% but also provided critical data insights that informed future strategic decisions.

HR Transformation

Recognising the need for better alignment between HR and business goals, I led a project to revamp the HR function within KJ Flanagan. This included the development of a new performance management system, which enhanced employee productivity and contributed to a 15% reduction in turnover.

Risk & Security Governance

I led the successful transition within a prominent FinTech from ISO27001:2013 to ISO27001:2022 standards. This involved a comprehensive review and update of all existing ISMS processes, ensuring full compliance with the latest ISO requirements. The project was completed ahead of schedule, significantly enhancing the organisation’s security posture and maintaining its competitive edge.

Cross-Departmental Digital Transformation

I orchestrated a digital transformation project that integrated new technologies across multiple departments within one of Belfast’s key Arts Charities. This initiative streamlined workflows, reduced manual processes by 40%, and improved data accessibility and accuracy, ultimately leading to better-informed strategic decisions and increased overall efficiency.